SMS Privacy Policy

Consent for SMS Texting 

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SMS Terms & Conditions
1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates. No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Absolute Best Home Care, you may receive messages related to the following:

  • Appointment reminders

  •  Follow-up messages

  •  Billing inquiries 

  • Promotions or offers (if applicable)

Example: "Hello, this is a friendly reminder of your upcoming appointment with Absolute Best Home Care on [Date] at [Time]. You can reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:

Message frequency may vary depending on the type of communication. You may receive up to [X] SMS messages per week related to your appointments or service updates.

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier's pricing plan.

5- Opt-In Method:

You may opt-in to receive SMS messages from Absolute Best Home Care in the following ways:

  • Verbally, during a conversation 

  • By submitting an online form 

  • By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time by replying "STOP" to any SMS message. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP or visit our website for support.

8- Standard Messaging Disclosures:
  • Message and data rates may apply. 

  • You can opt out at any time by texting "STOP." 

  • For assistance, text "HELP" or visit our Privacy Policy and Terms & Conditions pages.

  •  Message frequency may vary.

Privacy Policy

Effective Date: 2/26/26

Overview

Absolute Best Home Care ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or receive services from us.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, phone number, email address, mailing address, and information related to care inquiries or services. We may also automatically collect certain technical information such as IP address, browser type, device type, pages visited, and referring websites through cookies or analytics tools.

How We Use Information

We use personal information to respond to inquiries, coordinate and manage home care services, improve website functionality, maintain security, prevent fraud, and comply with legal and regulatory obligations.


Legal Basis for Processing

Where applicable under state or federal law, we process personal information based on consent, contractual necessity, legitimate business interests, and compliance with legal obligations.

Sharing of Information

We do not sell or rent personal information. We may share information with trusted third-party service providers who assist with business operations such as IT support, billing, and analytics. We may also disclose information when required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no method of transmission over the internet can guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on your state of residence, you may have rights that include accessing, correcting, or deleting your personal information, requesting a copy of your data, or objecting to certain processing activities. To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site usage. You may control cookies through your browser settings.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy periodically. When changes are made, we will revise the Effective Date above and post the updated version on our website.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Absolute Best Home Care 250 Post Rd E, Westport, CT 06880 Phone: (203) 388-9985 Email: info@absolutebesthomecare.com